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Shipping&Delivery

Yes. We deliver goods to all over the world by express delivery. All products ordered on this platform will be dispatched within 7 to 15 days. After your purchase is completed, you can wait patiently for your delivery.

First, log in to your account and click on the "My Account" icon in the upper right corner of the page. On the left side of the following page, click on "Order", and you can track the status of your order.

Click on the login or register icon in the upper right corner of the page, and the system will guide you through the registration process. Fill in some required fields and then click "Create Account", and a new account will be generated.

To remove items from the shopping bag, simply click the delete icon below the product image.

As all the products on this platform are handmade, you have a 3-day (72 hours) hesitation period after purchasing a product. You can consider whether to keep the product you purchased. If you need a refund, please apply within the specified period. After the period, we will reject your refund request.

Payment methods &Contact us

When shopping on this website, you can easily complete the ordering process. First, carefully select the products you like and click "Add to Cart". After selecting all the items, go to the shopping cart interface and click "Buy Now" to enter the settlement page. On the settlement page, please carefully check the product information, quantity and price. At the same time, fill in the accurate delivery address, the recipient's name and contact number to ensure the goods can be delivered accurately. After confirming that there are no errors, select an appropriate payment method to complete the payment. After the payment is successful, the system will automatically generate a unique order number and promptly send an order confirmation email to your mailbox. You can check the order details in the order list at any time.

Yes. To receive the latest promotional activities and discount information, please subscribe to our e-newsletter at the bottom right of the website page.

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The payment method we accept is PayPal. At present, we do not accept cash, checks or any other form of payment.

If you have any questions or comments, please contact our customer service at [email protected].

Shipping & Delivery

1

No matter where you are, as long as the express delivery can reach you, all the products on our platform offer free shipping service, allowing you to enjoy the shopping pleasure without worrying about logistics costs.

2

The products ordered on our platform will be dispatched within 7 to 15 days. After your order is successfully placed, please wait patiently. We will deliver the goods to you as soon as possible.

3

Considering that all of our products are meticulously crafted handcrafted items, each one is unique and ingenious, we have specially set a 3-day (72-hour) hesitation and decision-making period for you. During this period, you can fully consider whether to keep the purchased goods. If you decide to apply for a refund, please submit your application within the specified time. We will not be able to handle the refund request after the deadline. We appreciate your understanding.

Return & Exchanges

1

As all our products are meticulously handcrafted and custom-made, each one embodies the efforts and unique craftsmanship of artisans. We do not currently offer a return service. We kindly ask you to fully consider this before placing an order.

2

If you have any questions related to after-sales service, please be sure to contact our customer service first. Packages sent back directly without communication will not be accepted by us to avoid unnecessary trouble.

3

If the product has any problems due to its own defects, such as irregular breakage, etc., we will send you a brand-new product for free, and you do not need to return the original product. However, each product of a single order can only enjoy this service once, and the exchange application must be submitted within 14 days from the date of receiving the original order.

4

If your location is in a remote area, due to geographical restrictions, additional charges may be incurred. We promise that we will communicate with you in advance before any related expenses are incurred to ensure that you can make an appropriate choice based on the actual situation.